FOCUS:
SOFTWARE AS A SERVICE

• Seven Vices or Seven Virtues
  By Timothy Chou, Ph.D.

• Bringing Software as a Service to Market
  By Nick Blozan, OpSource

• Key User-Interface Demands for Software as a Service
  By Paul Giurata, Catalyst Resources

• Testing for Quality
  By Larry Decklever, BenchmarkQA

• Case Study: Moving From Packages to Service
  By Paul Rosenfeld, Intuit

• The Software Value Shift
  By Erin Traudt, IDC

• The Four C’s of Software Success
  By Mike Nevins

• The Voice of the Customer
  By Robert J. Jurkowski, Intacct

• Reflections on Timesharing
  By David C. Thomas, SIIA